Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use this website or our services.
Use of Website
This website is provided for informational and booking purposes related to travel experiences in Quebec. You may use the site for lawful purposes only and in accordance with these terms.
You agree not to use the website in any way that could damage, disable, overburden, or impair the site, or interfere with any other party's use of the website.
Booking and Reservations
When you submit a booking request through our website, you are making an offer to purchase the selected experience. Your booking becomes binding when we confirm acceptance via email.
All prices are listed in Canadian dollars and are subject to change without notice until your booking is confirmed. Payment terms and cancellation policies will be provided in your booking confirmation.
Service Descriptions
We strive to provide accurate descriptions of our experiences, including itineraries, inclusions, and pricing. However, actual experiences may vary due to weather conditions, seasonal changes, availability of local partners, or other factors beyond our control.
We reserve the right to modify itineraries or substitute comparable alternatives when necessary to maintain the quality and safety of your experience.
Participant Responsibilities
Participants are responsible for ensuring they are physically capable of undertaking their selected experience. Some activities may require moderate physical fitness or specific mobility capabilities.
You must provide accurate information during the booking process and inform us of any relevant medical conditions, dietary restrictions, or accessibility requirements that might affect your participation.
Liability Limitations
While we take reasonable care to ensure safe and enjoyable experiences, participation in travel activities carries inherent risks. You acknowledge these risks and agree to participate at your own discretion.
Forest-heron is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or participation in our experiences, except where prohibited by law.
Our total liability for any claims related to our services is limited to the amount you paid for the specific experience in question.
Intellectual Property
All content on this website, including text, images, graphics, logos, and design elements, is owned by Forest-heron or its content suppliers and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
Third-Party Links
This website may contain links to external websites operated by third parties. We do not control these sites and are not responsible for their content, privacy practices, or terms of use.
Privacy
Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Modifications to Services
We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We are not liable to you or any third party for any such modifications or discontinuations.
Governing Law
These Terms of Use are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Quebec.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Changes to Terms
We may revise these Terms of Use at any time. Changes become effective when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.
Contact Information
Questions about these Terms of Use should be directed to:
Forest-heron
427 Rue Saint-Jean
Quebec City, QC G1R 1P3
Canada
Email: [email protected]
Last updated: September 16, 2026